“We stayed in this property set in the most beautiful location.”
Sadly, on arrival this property was not clean. There was dirt and grime in every room, used cotton buds in the bathroom, the fridge had mould, the oven was filthy, I had to clean every surface, vacuum all the floors before we could even unpack. I have images of this. An unsatisfactory offer of £75 from the owner as compensation. LHH the booking agent also very unhelpful. In 15 years of booking cottages in the UK this is my first negative experience. Such a shame.
Sadly, on arrival this property was not clean. There was dirt and grime in every room, used cotton buds in the bathroom, the fridge had mould, the oven was filthy, I had to clean every surface, vacuum all the floors before we could even unpack. I have images of this. An unsatisfactory offer of £75 from the owner as compensation. LHH the booking agent also very unhelpful. In 15 years of booking cottages in the UK this is my first negative experience. Such a shame.