“The garden was great; the children loved the freedom and space to play, and the views were beautiful.”
The open fire in the lounge was lovely and the access to logs was appreciated.
However... the house smelt musty the moment we walked in which was hugely off putting and gave the sense of an unloved, dirty, dated property.
The showers had little pressure, so we all used the one shower that was the best of a bad bunch.
The rugs, although very valuable and old, I'm sure, were so thin and poorly secured that they constantly ruffled up so looked awful and were a trip hazard throughout our stay.
The ...
The open fire in the lounge was lovely and the access to logs was appreciated.
However... the house smelt musty the moment we walked in which was hugely off putting and gave the sense of an unloved, dirty, dated property.
The showers had little pressure, so we all used the one shower that was the best of a bad bunch.
The rugs, although very valuable and old, I'm sure, were so thin and poorly secured that they constantly ruffled up so looked awful and were a trip hazard throughout our stay.
The ovens didn't heat up very well, perhaps the seal was broken. There was no microwave which for the amount we spent would have expected as standard in the property.
In the master suite there wasn't even a headboard, from a quality/standard point of view for the money we spent would be expected. The bed in the other front facing room was very very uncomfortable - it was 2 single beds made up as a king but it sagged heavily in the middle.
All in all it seemed that they have relied on the location alone to justify the price of the rental. We have stayed in loads of holiday properties in some stunning locations in Scotland, so we know what to expect. This one fell vastly short and we wouldn't stay again or recommend it to others unless we're told it has been properly renovated. The house is so spacious and beautiful, but it needs bringing up to date.
I look forward to hearing from you.
Anna Chapman
- Mrs Chapman, August 2022
Many thanks for the comments you have given us from your stay at Ardchattan Manse. We so appreciate them. The garden and the freedom and the space for your children to play is there to be enjoyed and we are glad you also appreciated the open fires and the availability of logs. The rest of your comments however we can do something about and having read them will work to see if we can improve on the points you discussed. I am most concerned however about the beds. All the beds in the house have the same specifications and came from the same top of the range supplier 2 years ago and if you felt they were uncomfortable we will get back to the supplier. I am also very concerned about your comments on our four ovens. We had three new ovens put in under two years ago and again I will double check with the supplier. Thank you again for your very valuable feedback. Property Owner
